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Mark Bradley
Posts:44
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| 13-05-2010 10:55 AM |
 Alert
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Hello
Instructing some of our less confident users to delete a row in a nested table is causing some confusion. The word "delete" frightens them.
Example, removing an object from an External Movement record. When telling a user that to remove an object from the truck run they should delete the row, the response has been "Oh, I thought I'm not allowed to/supposed to delete records".
Perhaps deleting a row could be re-labelled as "remove attachment" or "remove row" to allay this confusion?
Anyone else encountered this?
Mark - NGA |
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Karen Biddle
Posts:69
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| 13-05-2010 11:02 AM |
Alert
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Yes, I agree with this. Also, users are sometimes confused by the multiple terminology in the right-click menu (Cut, Delete, Clear).
These labels could indeed be more concise, such as: "Delete Row", "Cut Text" and "Clear Row" so that the distinction between the various functions is instantly apparent. I am actually not sure what the difference is between the "Delete" option and the "Cut" option, as many users seems to successfully employ them both for deleting a row. I still advise the use of "Delete" to delete rows, but when both seem to work, it's difficult to give users a clear instruction!
-Karen at the Powerhouse
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